SarsoNet Privacy Policy
Effective date: September 1, 2026
SarsoNet is owned and operated by Synaestech Sarl("Synaestech", "we", "us", or "our").
This Privacy Policy explains how SarsoNet collects, uses, stores, and protects information when you use the SarsoNet mobile application and related services.
1. Information We Collect
Depending on how you use SarsoNet, we may process account and authentication information, including phone number and information associated with your SarsoNet account.
SarsoNet may request access to device location to provide location-related functionality associated with SarsoNet sites and stations.
SarsoNet may request access to the device camera and photo library to take photographs, select photographs, and upload photographs through SarsoNet functionality.
We may process technical information required to operate, maintain, and secure the application, including IP address, device and operating-system information, application version, technical logs, and error or diagnostic information.
2. How We Use Information
We use information to:
- Authenticate users and provide access to SarsoNet.
- Provide application functionality.
- Display and manage SarsoNet sites, stations, measurements, and related information.
- Process photographs submitted through the application.
- Provide location-related functionality.
- Maintain and improve our services.
- Diagnose technical problems.
- Maintain security and reliability.
- Communicate with users when necessary regarding their account or the service.
We do not sell users' personal information.
3. Sharing of Information
We may use third-party service providers and infrastructure providers that help us operate SarsoNet. Information may be processed by such providers where necessary to provide hosting, infrastructure, authentication, storage, or other technical services.
We may also disclose information where required by applicable law, legal process, or where necessary to protect the rights, safety, and security of Synaestech, SarsoNet, our users, or others.
We do not sell personal or sensitive user information.
4. Data Security
We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.
Communication between the SarsoNet application and our servers is performed using HTTPS/TLS encryption.
No method of electronic transmission or storage can be guaranteed to be completely secure.
5. Data Retention
We retain account and other information for as long as reasonably necessary to provide SarsoNet services, maintain security, comply with legal obligations, resolve disputes, and enforce applicable agreements.
When information is no longer required, we may delete or anonymize it in accordance with our data retention practices and applicable legal requirements.
6. Account and Data Deletion
Users may request deletion of their SarsoNet account and associated personal information.
To request account or data deletion, contact Synaestech Sarl at:
Please include sufficient information for us to identify the relevant SarsoNet account.
Upon receiving a valid deletion request, Synaestech will delete or anonymize the applicable personal information, subject to information that must be retained for legitimate legal, security, fraud-prevention, or regulatory purposes. Where certain information must be retained, we will retain it only for the applicable legitimate purpose and period.
7. Children's Privacy
SarsoNet is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that personal information from a child under 13 has been collected, we will take reasonable steps to delete it.
8. Third-Party Services
SarsoNet may use third-party services, libraries, and infrastructure to provide application functionality. These services may process information as necessary to provide their services to Synaestech and may be governed by their respective privacy policies and applicable laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the effective date shown at the beginning of this policy.
10. Contact Us
Synaestech Sarl
SarsoNet
Email: contact@synaestech.com
Website: https://sarsonet.com